Welcome to Sneakerspa! By accessing and using our website, you agree to the following terms and conditions.
1. General
- These terms govern your use of our online store and services.
- We reserve the right to update or modify these terms at any time.
2. Products & Orders
- All product descriptions and prices are subject to change without notice.
- We reserve the right to cancel or refuse any order at our discretion.
3. Payments
- We accept various payment methods securely processed through trusted providers.
4. Shipping & Delivery
- All orders are processed within 24 hours of confirmation (excluding Sundays and public holidays).
- We ship using trusted delivery partners to ensure your order reaches you safely and on time.
- Estimated delivery time: 2–7 business days, depending on your location.
- Delays may occur due to circumstances beyond our control such as weather conditions, courier delays, or high-demand periods.
- Once shipped, you will receive a tracking link via SMS or email for real-time updates.
5. Returns & Refunds
- We want you to be fully satisfied with your purchase. If you’re not happy, you can request a return within 5–7 days of receiving your order.
- To be eligible, the product must be unused, in original condition, and with packaging intact.
- Please contact our support team with your order number and reason for return.
- Once approved, you will receive instructions for returning the item.
- Refunds will be processed to the original payment method within 7 working days of receiving and inspecting the returned product.
- Shipping charges are non-refundable, and return shipping costs may apply unless the product was damaged or incorrect.
6. User Responsibilities
- You agree to provide accurate information when placing an order.
- Any misuse of our website may result in restricted access.
7. Privacy
- Your personal data is protected as per our Privacy Policy.
8. Contact Us
For any queries or concerns, please contact us at info@sneakerspa.in
By continuing to use our website, you agree to these terms. Thank you for shopping with us!